1. What Are Cookies
Cookies are small text files placed on your device when you visit our website or use our application. They help us provide a better user experience, remember your preferences, and understand how you interact with our services.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the operation of the platform. They include:
- Authentication cookies: Maintain your login session (kad_access_token, kad_refresh_token);
- Security cookies: CSRF protection and fraud detection;
- Load balancing cookies: Ensure optimal server performance.
2.2 Functional Cookies
- Language preference: Remember your selected language;
- Currency preference: Remember your preferred display currency;
- Theme preference: Remember dark/light mode selection;
- Country selection: Remember your selected country for localised content.
2.3 Analytics Cookies
- Usage analytics: Understand which features are most used to improve the platform;
- Performance monitoring: Monitor page load times and application errors;
- A/B testing: Test new features with selected user groups.
2.4 Marketing Cookies
We use marketing cookies only with your explicit consent to:
- Deliver relevant advertisements across partner platforms;
- Measure the effectiveness of marketing campaigns;
- Track referral sources and affiliate conversions.
3. Third-Party Cookies
Some cookies are set by third-party services we use:
- Payment processors (Paystack, Stripe, Ozow) for secure payment processing;
- Analytics providers for usage analytics;
- Identity verification providers for KYC processes.
4. Managing Cookies
You can manage cookie preferences through:
- Our cookie consent banner (displayed on first visit);
- Your browser settings (most browsers allow you to block or delete cookies);
- Your account settings under Privacy preferences.
Note that blocking strictly necessary cookies will prevent you from using the platform.
5. Cookie Retention
- Session cookies: Deleted when you close your browser;
- Authentication cookies: Up to 30 days (or until you log out);
- Preference cookies: Up to 12 months;
- Analytics cookies: Up to 24 months.
6. Updates
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated effective date.
7. Contact
For questions about our use of cookies, contact privacy@karatdollar.com.